SUBSCRIBE TO OUR MAILING LIST AND GET 10% OFF YOUR FIRST ORDER / FREE GROUND SHIPPING ALL MONTH!
SUBSCRIBE TO OUR MAILING LIST AND GET 10% OFF YOUR FIRST ORDER / FREE GROUND SHIPPING ALL MONTH!
Cart 0

 

  

FAQ

Your trusty neighborhood oracle is here to answer all your queries.

      

WHAT IS HYPERTUFA?

Please go to the Hypertufa FAQ page to geek-out on all things hypertufa.

 

OUR PRODUCTS ARE HAND-CRAFTED

Please keep in mind that our products are handmade or hand-finished in small batches, and so some variation in form, size and finish are to be expected. Actual product may differ slightly from pictures shown.

 

STORES

We are excited to share that a selection of our wares are available for purchase at Bloomist and Flora Garden and Home in Beacon, NY.

If you are a retailer looking to carry our products, please get in touch with us at rosma@studiologyware.com to talk about current collections or developing special collections for your store.

 

CARE / ACCESSORIES

WASHING/DRYING: Wash separately in cool water using a gentle machine cycle. Machine dry using a low temperature or permanent press setting and remove promptly to avoid wrinkles

IRONING: If required, use an iron with a light touch on a synthetic setting only. Higher iron temperatures may result in color transfer and, in extreme cases, melting of fabric.

 

CARE / STREETWEAR

Surface wipe only. Clean gently by hand with mild soapy damp cloth.

 

CARE / STONEWARE AND PORCELAIN

We recommend hand-washing with a non abrasive cloth or sponge in warm soapy water to retain the quality of your piece and ensure longevity.

 

WINTER CARE / PLANTERS

Our stoneware and porcelain planters are suitable for indoor and outdoor use, however they are not made to withstand hash winter conditions, and should be brought indoors during the winter to avoid freezing, and cracking.  

 

CAN I PLACE AN ORDER FOR AN ITEM THAT IS CURRENTLY OUT-OF-STOCK?

Items that are available on a made-to-order basis will note it on the item's description. The lead times will also be noted on the description, as they vary depending on the product category.  

General lead times for made-to-order products are as follows:

Accessories 5 weeks

Streetwear 3 weeks

Ceramics 4-6 weeks

Hypertufa 10-12 weeks

 

DO YOU OFFER WHOLESALE?

Yes we do! Lead times will vary depending on the size and scope of your order. Please note that some items are one-of-a-kind and may not be available for wholesale. Please contact us at rosma@studiologyware.com for details. 

 

HOW OFTEN DO YOU INTRODUCE NEW PRODUCTS?

We are always experimenting with new ideas and product categories. Please check back often as we will update the site with new products as soon as they become available.

 

COLLABORATIONS

We love collaborating with fellow creatives. Drop us a line at rosma@studiologyware.com if you have an exciting idea. Rosma has many tricks up her sleeve and the categories currently listed are just the tip of the iceberg!